Keeping In Contact With Your Customers
With all of the modern technology we surround ourselves with it’s somehow funny how hard it can be to maintain a good contact level with clients whilst you run your business.
Whilst the ideal scenario is visiting your clients face to face as this helps build a great relationship, it isn’t always possible.
Calling, texting or maybe an email to check in on your client and see how they are, to wish them a happy birthday or to let them know about your latest amazing product or service all helps to build a good solid relationship.
Whilst we do still try our best to visit every partner occasionally, we also use a plethora of tools to stay in touch, some of these are manual and personal whilst others are automated.
Automation tools such as mailing programs for regular communications and company updates help to bridge the gap in conversation. Whilst social media tools can help ensure that your clients and prospective customers know whats going on with your business on a regular basis.
Whichever route you choose, start doing this now to maintain and grow your business relationships.
Lee Panchbhaya is the Managing Director of Gloucestershire based PR Geeks Digital Marketing.
PR Geeks work with partners of all type and size, helping them achieve their desired business goals, whether that be creating a branded presence online or engaging their existing customers through Social Media Management and Email Marketing Strategies.